What ages and reading abilities does Booktopia cater for?
What books will they get?
Can I choose the books they will get?
What if my kid doesn't read a lot?
Joining: Sign-up Process and Activation
What happens after I place an order?
When will they start receiving the books?
When do you ship the books?
What's the latest date to order in order to get my subscription in time for Christmas or any other special date?
Joining: Gifting to someone
Can I gift a subscription to someone?
Do I need to know the type of books the kid I'm gifting Booktopia to, likes to read?
Do I need to know what reading ability of the kid I'm gifting Booktopia to?
How do I buy more than one subscription?
I have bought two subscriptions but we are having problems activating them – help!
What is the shipping charge?
When do the books arrive?
Where do you deliver?
Do you ship outside of the UK?
I’m worried my kid will receive a book they have already read, what can I do?
How can I change my shipping address?
My book hasn't arrived, what should I do?
My book arrived damaged, what should I do?
Do you put stickers on the books? Could I ask for the sticker to be removed?
Can I cancel my subscription?
Can we change the type of books my child is receiving?
Will I continue to receive my books during the Covid-19 outbreak?